What Sets Happy Maids Apart?

Happy Maids is a local, family-owned business. We’ve been satisfying customers here in your area for over 28 years and we have a 98% customer satisfaction rating to show for it.
Why should you choose our house cleaning service? We can answer that question by telling you why our customers are so happy with our cleaning services: our maids set us apart from the crowd. They understand what you need and want and make every effort to give you the best experience possible.
The secret is in their training. We continue their training, and constantly remind them about the importance of the quality of their work and what a difference their great work makes to you, the customer.
And we don’t stop there. Your maids will leave checklists when they go with a request for your feedback, and your house will have regular supervisor visits to make sure nothing is overlooked.
And did we mention that we only hire maids with a positive attitude? Your home will reflect the positive care and attention it receives. It probably doesn't hurt that we reward our maids for a job well done, either. We invite you to submit your online review when you see your neat, tidy, and beautifully cleaned home.
What personal qualities are needed to ensure such a great experience for you? The top three qualities are trustworthiness, an attention to detail, and flexibility.

We’re Trustworthy

Trustworthiness isn’t created overnight. It’s a capacity that’s honed. We were trustworthy when we began Happy Maids 28 years ago, and we’ve refined that trait until it’s rock-solid. This means you can believe us when we say:
As our satisfaction guarantee says, you’ll be totally happy with Happy Maids, we guarantee it!
The same is true for the maids we hire. We hire maids with solid qualities, maids we know we can trust. We always run background checks and then we bond them to seal our guarantee to you. In fact, Happy Maids is bonded and insured.

Attention to Detail – Every Detail

Happy Maids sets the bar higher than most cleaning companies, and that includes our strong attention to detail in everything we do. We actively listen to you to understand your needs, and then we make sure we provide you with exactly the service you want.
That’s why customers say our customer service is best in the business, hands down.
Our maids are vetted and trained. Since true attention to detail is not learned overnight, we choose only maids who already possess this perfectionist ability and then continue their training so they’re always improving.
Their attention to detail results in a perfectly clean home, time after time. That’s one of the reasons they’re so proud of their work, and why you’ll be proud of the way your home looks and feels when they’re done.

We're Flexible!

Just as every one of our customers is unique, their houses and needs are too. So, we work with you to create a cleaning solution that works best for your house and for you. What if life happens and things change? Simple – we adjust to your needs.
You have total flexibility because we never lock you into a contract. We really are in this business for you.
Happy Maids is a family-owned local cleaning service that’s been making customers happy for over 28 years. We can say with confidence that your home will be cleaned perfectly, every time, with the greenest and most effective cleaning products on the market. We bring all of our own cleaning supplies, of course, pristine clean to work on your home.
Your neighbors love us, and you will too. Let us wow you!

What's included in a Cleaning?

Bedroom & Living Areas Kitchen Bathroom Laundry Room Hourly Service What We Don't Do?

Bedroom & Living Areas

	Basic Clean	Deep Clean	Move In Out Clean
Cobwebs removed
All horizontal surfaces dusted
Stairs vacuumed; rails/ spindles dusted
Floors and carpets/rugs vacuumed
Beds made/ sheets changed (if provided)
Floors mopped
Garbage removed
Vents and baseboards hand washed
Blinds/window sills/ trim hand washed
Doors/ trim, baseboards hand washed
Fans, light fixtures, and switches hand washed
Inside closets- cobwebs removed, floors vacuumed/washed
Couches/ chairs vacuumed
Stair rails/ spindles hand washed
Inside closets- shelves washed, cobwebs removed, floors vacuumed

Kitchen

	Basic Clean	Deep Clean	Move In Out Clean
Cobwebs removed
All horizontal surfaces dusted
Stairs vacuumed; rails/ spindles dusted
Countertops and backsplash scrubbed
Countertops and backsplash scrubbed
Sink, drain, and faucet scrubbed, dishwasher loaded
Exterior of appliances wiped down
Interior and exterior of microwave cleaned
Inside pantry- cobwebs removed, floors vacuumed/Washed
Kitchen table, chairs/ stools wiped
Floors/rugs vacuumed, and floors mopped
Garbage removed
Vents and baseboards hand washed
Fans, light fixtures, and switches hand washed
Blinds/window sills/ trim hand washed
Doors/ woodwork trim HAND WASHED
Countertops and backsplash scrubbed
Sink, drain, and faucet scrubbed
Hand wash exterior of cabinets
Interior of the cabinets and drawers vacuum and wash
Inside pantry- shelves washed
Interior of the Fridge and Oven

Bathroom

	Basic Clean	Deep Clean	Move In Out Clean
Cobwebs removed, vents dusted
All horizontal surfaces dusted
Countertops, sink, drain, and faucet scrubbed
Mirrors wiped streak free
Showers/ tubs scrubbed (Shower door/track/shower rod cleaned)
Toilet cleaned inside and out
Floors/ rugs/ mats vacuumed
Floors mopped
Garbage removed
Fans, light fixtures, and switches hand washed
Blinds/window sills/ trim hand washed
Doors/ trim hand washed
Hand wash exterior of cabinets
Baseboards and floors hand washed
Vents hand washed
Hand wash interior of cabinets

Laundry Room

	Basic Clean	Deep Clean	Move In Out Clean
Cobwebs removed
Wipe tops/ fronts of washer and dryer
All horizontal surfaces dusted
Sink, drain, and faucet scrubbed
Vacuum rugs/ floor and floor mopped
Garbage removed
Hand wash exterior of cabinets
Vents and baseboards hand washed
Light fixtures and switches hand washed
Blinds/ window sills/ trim hand washed
Doors/ trim hand washed
Hand wash interior of cabinets

Hourly Service

Blocks of Time.

Some homeowners have unique cleaning needs that may not require the full list of cleaning tasks associated with our standard cleaning packages. For smaller cleaning needs, consider purchasing Blocks of Time, based on what you want cleaned and the condition of your home. You can also set up recurring service for Blocks of Time. The following chart shows approximate times associated with cleaning key rooms in the home. Average Times are Minutes PER CLEANER for a 3000-3500 sq. ft. home in Average Condition.

	Average Time Deep Cleaning Cleaning	Average Time Recurring Cleaning	Average Time Vacant Home Cleaning
Kitchen	60-75	35-45	60-120
Bathroom - Master	60-75	35-45	60-75
Bathroom	45-60	25-30	45-60
Bedroom - Master	25-40	13-15	25-30
Bedroom	20-30	10-15	20-25
Family Room	25-40	15-20	25-35
Making Bed	5	5	0
Changing Bed	10	10	0
Collecting All Trash	10	10	10

BLOCKS OF TIMES IS NOT A GUARANTEE –we will finish your Priority List.
The cleaners will work at a professional pace, as always, but will not work faster than normal pace for safety and quality reasons. The cleaners will not perform any tasks that conflict with policies or present a safety risk.
It’s as simple as 1, 2, 3
1. Predict how much time you want or need based on the table above.  Add more time if needed based on the condition of your home.  The Team will walk the home and pre‐inspect it with the homeowner but since this is a timed product this pre‐inspection time is part of your purchased time. This usually takes 10 minutes and is required for initial cleaning.  Typically, the Team Leader will conduct a post cleaning inspection of the entire job to check all the work completed. This can take 10‐20 minutes depending on the size of the home/job and is conducted by the Team Leader alone. If you prefer the Team Leader skip this check and simply clean until the time is up, please tell us during your set-up service call. Our people check our work as we clean but having a supervisor inspect the job again is beneficial.
2. To set up service simply chose the number of hours on the booking form and email us your “Priority List” of the areas you want cleaned or simply give us a call at 847-382-0082
3. When the Cleaners arrive, the cleaners start at the top of your list and work down, completing as many tasks as possible in the time you purchased. There are no pro‐rated refunds if the cleaners complete your Priority List before the time you purchased expires. In that event, ask your cleaners to clean additional rooms until time runs out. Times are sold on “total hours” for 1 cleaner and not time in the home. Example: 3 total hours with 2 cleaners is 1.5 hours in the home. 3 total hours with 3 cleaners is 1 hour in the home. Time in the home is calculated: Total Hours purchased / Total Cleaners = Time in the home.

What We Don't Do?

Lifting or Moving large or heavy furniture
Cleaning bio-hazardous substances (feces, blood, etc)
Removal of mold
Cleaning inside China cabinets
Areas higher than 2nd step of step ladder
Cleaning inside the dishwasher, washing machine, or dryer
Cleaning any part of home exterior
Wiping light bulbs
Excessive trash or clutter
Cleaning inside fireplaces
Wet Clean the fronts of TVs
Cleaning infested properties (rodents, bugs, etc)
Service clients who are disrespectful to our staff
Move appliances that are permanently connected to electric, gas or water

Cleaning to Your Specifications? Your Plan Your Schedule?

We can do that!

Does your home need any special cleaning tasks like dusting the fan blades or washing windows? Or would you like to set up two different schedules for your cleaning? Visit our Your Schedule, Your Plan page, and see just how flexible we can be.

Believe us when we say we work hard every day to earn a 98% Customer Satisfaction Rate. Just ask your neighbors! Then give us a call. 1-847-382-0082. We guarantee your happiness.